Your GDPR Rights

Last Updated: January 15, 2026

The General Data Protection Regulation (GDPR) gives you important rights over your personal data. This page explains these rights and how to use them.

Data Controller Information

The data controller for your personal data is:

vectorjs.com
196 Greenfield Avenue
Quebec City, QC G1A 2B3
Canada

Contact Email: support@vectorjs.com

Your Rights Under GDPR

You have the following rights regarding your personal data:

1. Right of Access

You have the right to:

• Know if we process your personal data
• Get a copy of your personal data
• Know why we process your data
• Know who receives your data
• Know how long we keep your data
• Know where we got your data (if not from you)

How to exercise: Email us at support@vectorjs.com with the subject line "Data Access Request." We will provide your data within 30 days.

2. Right to Rectification

You have the right to:

• Correct inaccurate personal data
• Complete incomplete personal data
• Update outdated information

How to exercise: Log into your account to update your information, or email us with the corrections you need.

3. Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your data when:

• The data is no longer needed for its original purpose
• You withdraw consent (and no other legal basis exists)
• You object to processing and there are no overriding legitimate grounds
• The data was unlawfully processed
• The data must be erased to comply with law

How to exercise: Email us at support@vectorjs.com with the subject line "Deletion Request." We will delete your data within 30 days, unless we have a legal reason to keep it.

4. Right to Restriction of Processing

You have the right to restrict how we use your data when:

• You contest the accuracy of your data (while we verify it)
• The processing is unlawful but you prefer restriction over deletion
• We no longer need the data but you need it for legal claims
• You have objected to processing (while we verify our grounds)

How to exercise: Email us explaining why you want to restrict processing. We will limit how we use your data while we address your request.

5. Right to Data Portability

You have the right to:

• Receive your data in a structured, commonly used format (like JSON or CSV)
• Transfer your data to another service provider
• Have us transfer your data directly to another controller (where technically possible)

How to exercise: Email us requesting your data in a portable format. We will provide it within 30 days.

6. Right to Object

You have the right to object to processing based on:

• Legitimate interests (we must stop unless we have compelling grounds)
• Direct marketing (we must stop immediately)
• Scientific or historical research purposes

How to exercise: Email us stating your objection. For marketing, you can also use the unsubscribe link in any email we send.

7. Rights Related to Automated Decision-Making

You have the right to:

• Not be subject to decisions based solely on automated processing
• Get human intervention in automated decisions
• Express your point of view about automated decisions
• Contest automated decisions

Note: We do not currently make automated decisions that significantly affect you.

How to Withdraw Consent

If we process your data based on consent, you can withdraw it at any time:

For Cookies

• Click the cookie settings link in our website footer
• Adjust your preferences in the cookie consent banner
• Clear cookies in your browser settings

For Marketing Emails

• Click the "unsubscribe" link at the bottom of any email
• Email us at support@vectorjs.com requesting removal

For Account Data

• Log into your account and update your privacy settings
• Delete your account through the app settings
• Email us requesting account deletion

How to Manage Cookies

You can control cookies in several ways:

Through Our Website

1. When you first visit, click "Customize" on the cookie banner
2. Select which cookie types you want to allow
3. Click "Save Preferences"

Through Your Browser

Most browsers let you:

• See what cookies are stored
• Delete specific cookies or all cookies
• Block third-party cookies
• Block all cookies (may affect site functionality)
• Clear cookies when you close the browser

Cookie Types We Use

• Essential Cookies: Required for the site to work. Cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our site.
• Marketing Cookies: Used to show relevant content and measure ad effectiveness.

Response Times

We will respond to your requests within:

• 30 days for most requests
• Up to 90 days for complex requests (we will notify you if we need more time)

Verification

To protect your data, we may need to verify your identity before processing requests. We may ask for:

• Email verification from your registered email
• Account login confirmation
• Additional information to confirm your identity

Fees

Most requests are free. We may charge a reasonable fee for:

• Excessive or repetitive requests
• Additional copies of your data

We will inform you of any fees before processing your request.

Complaints

If you are not satisfied with how we handle your request:

1. Contact us first at support@vectorjs.com
2. If still unsatisfied, you can complain to a supervisory authority

Relevant Authorities

In Canada:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Website: priv.gc.ca

In the EU:
You can contact the data protection authority in your country of residence.

Updates to This Page

We may update this page to reflect changes in law or our practices. Check the "Last Updated" date at the top for the most recent version.